Terms of Service

1. Introduction

These Terms of Service ("Terms") set out the conditions governing your access to and use of the LoanMascon mobile application and related financial services provided by Mascon Fin Pvt Ltd ("LoanMascon", "Company", "we", or "us").

By installing the application, creating an account, or using any feature of the service, you confirm that you have reviewed and accepted these Terms. If you do not agree with these Terms, you must discontinue use of the application.

2. Who May Use the Service

To access LoanMascon's loan-related services, you must:

• Be at least 18 years old;
• Be legally capable of entering into enforceable contracts under Indian law;
• Provide complete, accurate, and verifiable information during onboarding and loan applications.

We may refuse service or suspend access if these conditions are not satisfied.

3. Platform Function

LoanMascon operates as an online platform that allows individuals to submit requests for personal loans. Each application is evaluated based on internal risk assessments, repayment capacity, and regulatory compliance requirements.

Submitting an application does not guarantee approval. Final decisions are made at the Company's sole discretion.

4. Loan Offer and Fund Transfer

If your application is approved, you will receive a loan offer specifying:

• Sanctioned loan amount
• Repayment timeline
• Annual Percentage Rate (APR)
• Applicable fees and statutory charges

Upon acceptance, funds will be transferred to the bank account you provide. Processing fees, taxes, or permitted deductions may be applied in accordance with the loan terms.

5. Charges and Repayment Terms

Interest Calculation

Interest rates are disclosed before acceptance and calculated on the outstanding principal for the agreed tenure. The APR will remain within limits prescribed by Indian regulations.

Additional Fees

Late payment charges, penalties, and recovery-related costs may apply in accordance with your loan terms and applicable laws.

Repayment Duties

You are responsible for repaying the loan through the payment options provided in the application. Failure to repay on time may result in:

• Negative credit reporting;
• Additional charges;
• Collection efforts or legal proceedings where permitted by law.

6. Your Responsibilities

By using LoanMascon, you agree to:

• Keep your account credentials secure and notify us immediately of unauthorized access;
• Provide updated and truthful information when requested;
• Use the platform only for lawful purposes and avoid fraudulent or abusive conduct.

7. Data Use and Privacy

We collect and process personal and financial information for purposes such as:

• Identity verification and eligibility assessment
• Fraud detection and risk control
• Regulatory compliance
• Customer support and service improvement

Information may be shared with credit bureaus, regulatory bodies, and authorized service providers as permitted by applicable data protection laws. Please review our Privacy Policy for detailed information.

8. Service Suspension or Closure

We reserve the right to restrict, suspend, or terminate your access to LoanMascon if:

• You breach these Terms;
• You submit false or misleading information;
• You fail to meet repayment obligations;
• Suspension is required for operational, legal, or regulatory reasons.

9. Disclaimer and Limitation of Liability

To the extent permitted by law, the Company shall not be liable for indirect, incidental, or consequential damages arising from your use of the application.

Where liability cannot be excluded, the Company's total liability will not exceed the loan principal and agreed interest specified in your loan contract.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of India.

If any dispute arises:

• Users should first contact customer support to seek an amicable resolution;
• Unresolved disputes may be submitted to arbitration or to courts with jurisdiction over the Company's registered office.

11. Changes to These Terms

We may update these Terms from time to time to reflect legal, regulatory, or operational changes. Updates will be communicated through the application or other appropriate channels.